Terms of Use
Last Updated: April 30, 2025
Definitions
For clarity in these Terms and Conditions, the following terms shall have these meanings:
- Plekundig: the private limited liability company operating the Plekundig service
- Service: the services provided by Plekundig
- Intellectual Property Rights: all intellectual property rights including copyrights, trademark rights, patent rights, trade name rights, database rights and neighboring rights, as well as related rights such as know-how and domain names
- User: any person who uses Plekundig's services, including those without registered accounts
- Registered User: a User who has created a personal account on Plekundig
- Client: you, the client and counterparty to the Agreement with Plekundig
- Agreement: the contract for services between Plekundig and the Client
- Party(ies): Plekundig and/or Client
Nature of Services
Information Purpose Only
- The Service provides AI-powered analysis and guidance regarding real estate properties in the Netherlands
- All information, analysis, and guidance provided through the Service is for informational purposes only
- The Service is not a substitute for professional real estate, legal, or financial advice
Scope of Services
- Property analysis regarding space, energy, location, and neighborhood characteristics
- Property rights analysis, including ownership structure, land registry data, and legal restrictions
AI-powered document review of:
- VvE (Homeowners Association) documents and meeting minutes
- Vragenlijst" (seller's disclosure forms)
- Lijst van Zaken" (list of included/excluded items)
- Purchase contracts and legal agreements
- Valuation estimates and comparative market analysis
- Bidding strategy guidance and pricing recommendations
- Property comparison tools for evaluating multiple properties
- Basic mortgage calculations, analysis, and affordability insights
Disclaimer of Liability
No Professional Advice
- We do not provide professional real estate, legal, financial, or tax advice
- Our Service should not be considered as a replacement for professional brokers, lawyers, or financial advisors
- Users should consult qualified professionals before making any property-related decisions
Accuracy of Information
- While we strive to provide accurate and up-to-date information, we make no representations or warranties about the completeness, reliability, or accuracy of any information provided
- All property valuations and price estimates are approximations based on available data
- AI analysis and document reviews may contain errors or oversights
Limitation of Liability
We shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages resulting from:
- Your use or inability to use our Service
- Any decisions made based on our analysis or guidance
- Property defects or issues not identified by our Service
- Financial losses related to property transactions
- Errors in AI analysis or document review
- Accuracy of third-party data used in our analysis
The Service and Data Processing
Nature of Service
- Plekundig performs all Services according to a best-efforts obligation
- We do not guarantee specific results from our services
- Any agreed-upon terms are indicative unless explicitly stated as strict deadlines
- We reserve the right to carry out work in phases, with each phase separately billable
Data Processing and Analysis
By accepting these Terms, you explicitly consent to:
- The processing of your data using artificial intelligence and machine learning technologies
- Storage of your data on secure third-party cloud platforms and systems
- Use of third-party services for payment processing, authentication, and account management
- Analysis of property documents and data using AI/LLM technologies
- Use of tracking and analytics tools to improve our services
- Any future technological improvements or additions that serve similar purposes
- We ensure all third-party service providers meet high security and privacy standards
- Details about specific data processing activities are outlined in our Privacy Policy
Third-Party Engagement
- Plekundig may engage third parties to provide certain aspects of the Services
- This includes but is not limited to cloud hosting providers, AI services, payment processors, and analytics providers
- The applicability of Articles 7:404, 7:407 and 7:409 of the Dutch Civil Code is expressly excluded
User Responsibilities
Due Diligence
- Users are responsible for conducting their own due diligence
- Users should independently verify all information provided through the Service
- Users should obtain professional advice before making any property-related decisions
Accurate Information
- Users must provide accurate and complete information when using the Service
- We are not responsible for analysis based on incorrect or incomplete information provided by users
Data and Privacy
Data Usage
- We collect and process user data in accordance with our Privacy Policy
- AI analysis requires processing of user-provided information and documents
- We may use anonymized data for improving our Service
Third-Party Information
- Our Service may incorporate third-party data sources
- We are not responsible for the accuracy of third-party information
Fee and Payment
Payment Terms
- All payments must be made online in advance before access to services is granted.
- Rates are clearly displayed on the platform before you proceed to payment.
- We accept payment via the payment methods indicated on our website.
- Upon successful payment, you will immediately receive access to the services you have paid for.
- Invoices are automatically generated and made available electronically.
Data and Privacy
Data Processing Agreement
- Your acceptance of these Terms constitutes agreement to our data processing activities as described in our Privacy Policy
- We process data in compliance with GDPR and Dutch privacy laws
- You acknowledge that our service requires processing of provided information through various technological means
Data Security
- We implement appropriate technical and organizational measures to protect your data
- We use trusted third-party providers for various aspects of data processing and storage
- We maintain appropriate data processing agreements with all third-party providers
User Rights
- You retain all rights to your personal data as outlined in our Privacy Policy
- You can exercise your data privacy rights through your account settings or by contacting our privacy officer
- You may withdraw consent for non-essential data processing while maintaining access to core services
Agreement Termination
Termination Rights
- Plekundig may terminate the Agreement with one month's written notice
- Immediate termination is permitted in cases of bankruptcy or suspension of payments
- Previously rendered services and payment obligations remain valid after termination
- The Client remains liable for third-party claims arising from termination
Intellectual Property Rights
Ownership
- All Intellectual Property Rights in materials provided by Client remain with Client
- Intellectual Property Rights arising from the Services remain with Plekundig
- Clients receive a limited, non-transferable, non-exclusive license to use the results of the Services
Governing Law
Jurisdiction
- These Terms shall be governed by and construed in accordance with the laws of the Netherlands
- Any disputes shall be subject to the exclusive jurisdiction of the courts of the Netherlands
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please visit our Contact Us page. Our team is committed to addressing your inquiries promptly and providing assistance with any privacy-related matters.